Technical Support & Warranties
Common Problems During Weathertight Warranty Procedures
What are some common problems that are seen during the weathertight warranty process?
| Not only do they give piece of mind to an end user, warranties ensure that manufacturers and installers alike stand behind their products. Today on Q&A Mondays, Thad talks with Jeff and Dave of the Sheffield Metals technical department about some common problems that can occur during a weathertight warranty procedure. From communication, to using approved products, this video is a must-watch if you install weathertight warranties with any manufacturer. Topics covered: ►What communication challenges occur with weathertight warranties? 0:56 ►Who should be the warranty company’s point of contact? 3:09 ►What problems are typically seen with warranty paperwork? 3:56 ►What can happen if an installer uses an unapproved product? 6:11 ►Why did Sheffield choose their specific approved products? 7:04 ►What can happen if the install crew is inexperienced? 8:26 ►How does an installer know they are ready to do a weathertight warranty project? 10:41 ►What problems are seen at job sites? 11:50 ►What problems are seen during inspections and the closeout phase? 15:55 ►What are some wrong assumptions made about weathertight warranties? 20:19 ►Does Sheffield provide weathertight warranties for residential projects? 21:49 |
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