Privacy Policy

Sheffield Metals International is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Sheffield Metals International Web site and governs data collection and usage. By using the Sheffield Metals International website, you consent to the data practices described in this statement. 

Collection of your Personal Information 

Sheffield Metals International collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Sheffield Metals International also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. 

Mobile Information Collection 

Sheffield Metals International (“SMI”) collects mobile phone numbers and associated consent records directly when individuals opt in to receive text messages through our online web forms or customer agreement forms. 

For compliance and audit purposes, SMI retains complete records of each opt-in event, including the date, time, source, method, and exact consent wording presented at the time of submission. 

There is also information about your computer hardware and software that is automatically collected by Sheffield Metals International. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Sheffield Metals International for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sheffield Metals International Web site. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Sheffield Metals International public message boards, this information may be collected and used by others. Note: Sheffield Metals International does not read any of your private online communications. 

Sheffield Metals International encourages you to review the privacy statements of Web sites you choose to link to from Sheffield Metals International so that you can understand how those Web sites collect, use and share your information. Sheffield Metals International is not responsible for the privacy statements or other content on Web sites outside of the Sheffield Metals International and Sheffield Metals International family of Web sites. 

Use of your Personal Information 

Sheffield Metals International collects and uses your personal information to operate the Sheffield Metals International Web site and deliver the services you have requested. Sheffield Metals International also uses your personally identifiable information to inform you of other products or services available from Sheffield Metals International and its affiliates. Sheffield Metals International may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 

Use of Mobile Data 

Mobile phone numbers and opt-in consent are used strictly to communicate with you regarding the specific categories of messages you elected to receive, which may include: 

  • Order updates and customer care communications. 
  • Product, industry, and marketing updates (only where explicitly selected during opt-in). 

We will only send text messages corresponding to the specific preferences you selected at the time of enrollment. 

Sheffield Metals International does not sell, rent or lease its customer lists to third parties. Sheffield Metals International may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Sheffield Metals International may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sheffield Metals International, and they are required to maintain the confidentiality of your information. 

Sharing & Disclosure 

Mobile Information Protection: Notwithstanding any broader data-sharing provisions within this Privacy Policy, mobile opt-in information and text messaging consent will not be shared, sold, rented, or leased to third parties or affiliates for their marketing or promotional purposes. 

(Note: As detailed in “Service Providers, Opt-Out, and Support” below , third-party technology providers process mobile data solely to transmit messages on our behalf and are strictly prohibited from using your information for their own marketing purposes.) 

Sheffield Metals International does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. 

Sheffield Metals International keeps track of the Web sites and pages our customers visit within Sheffield Metals International, in order to determine what Sheffield Metals International services are the most popular. This data is used to deliver customized content and advertising within Sheffield Metals International to customers whose behavior indicates that they are interested in a particular subject area. 

Sheffield Metals International Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sheffield Metals International or the site; (b) protect and defend the rights or property of Sheffield Metals International; and, (c) act under exigent circumstances to protect the personal safety of users of Sheffield Metals International, or the public. 

Service Providers, Opt-Out, and Support 

  • Messaging Service Providers: SMI utilizes third-party messaging service platforms and telecommunications vendors solely to transmit and process text messages on our behalf. These service providers access mobile information strictly to maintain network connectivity, deliver messages, and support system infrastructure. 
  • How to Opt Out: You may withdraw your consent and opt out of receiving SMS messages at any time. 
  • You can opt out by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from SMI. You will receive a single automated confirmation message acknowledging your opt-out. 
  • You may also request to stop receiving messages by submitting any other reasonable request directly to our team (e.g., via email, phone, or written communication), and we will update your preferences accordingly. 
  • Support & Help: For assistance or questions regarding our messaging program, reply HELP to any message to receive instructions, or contact our customer support team directly at contact@stg-sheffield-themeupdate.kinsta.cloud.  
  • SMS Terms & Conditions: Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your account activity and communication preferences. For full details, please review our Terms & Conditions. 

Use of Cookies 

The Sheffield Metals International Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Sheffield Metals International pages, or register with Sheffield Metals International site or services, a cookie helps Sheffield Metals International to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Sheffield Metals International Web site, the information you previously provided can be retrieved, so you can easily use the Sheffield Metals International features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sheffield Metals International services or Web sites you visit. 

Security of your Personal Information 

Sheffield Metals International secures your personal information from unauthorized access, use or disclosure. Sheffield Metals International secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

Changes to this Statement 

Sheffield Metals International will occasionally update this Statement of Privacy to reflect company and customer feedback. Sheffield Metals International encourages you to periodically review this Statement to be informed of how Sheffield Metals International is protecting your information. 

Contact Information 

Sheffield Metals International welcomes your comments regarding this Statement of Privacy. If you believe that Sheffield Metals International has not adhered to this Statement, please contact Sheffield Metals International at contact@stg-sheffield-themeupdate.kinsta.cloud. We will use commercially reasonable efforts to promptly determine and remedy the problem.